Generic Position Description for Administration of Volunteer Resources
The following generic position description outlines the key elements in the administration of volunteer resources and is intended for use in creating position descriptions. Also refer to position profiles posted on CAVRs website that describe in more detail the typical job duties for Administrators of Volunteer Resources working at three levels of responsibility. Check out additional resources for employers.
Purpose
With the support of management and board, develops a vision for volunteerism in the organization. Mobilizes and manages volunteers to enhance the vision and mission of the organization. Introduces and ensures effective volunteer management practices and standards in the organization.
Program Administration
- Develops a plan for volunteer involvement in the organization
- Develops a budget to support the plan
- Develops policies and procedures
- Tracks results through standardized record keeping practices
- Maintains volunteer files on each volunteer ensuring documentation of screening practices
Job Design
- Consults with staff and volunteers in the organization
- Assesses organizational and volunteer needs
- Develops volunteer roles and assignments to meet assessed needs
- Identifies knowledge, skills, abilities and motivations required to fulfill the volunteer role
- Assesses potential risks for positions and addresses with appropriate level of screening protocol and by identifying training needs
Recruitment
- Recruits volunteers for specific roles and assignments through internal and external strategies
- Develops community partnerships and collaborations
Matching and Placement
- Screens applicants
- Matches prospective volunteers with available opportunities or may create new opportunities to meet organizational needs
- Orients volunteers to the organization
- Arranges for volunteer orientation and training for their specific role
Supervision and Monitoring
- Ensures that volunteers have adequate supervision to fulfil their assignments/roles
- Monitors volunteer, staff and client satisfaction
- Resolves volunteer and staff concerns
- Ensures that volunteers receive feedback in their performance
- Conducts program evaluations with a view to improving the volunteer program
Recognition
- Recognizes volunteers and staff through both formal and informal means
Staff Relations
- Develops a climate of readiness for volunteers
- Provides guidance, training and support to staff working with volunteers
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